Return Policy

Thank you for choosing MedEasySave for your healthcare needs. We aim to provide you with top-notch products and exceptional customer service. If, for any reason, you are dissatisfied with your purchase, we offer a 14-day return policy for eligible items. Kindly review the following guidelines:

Eligibility for Returns:

  1. Only unopened and unused items in their original packaging are eligible for return.
  2. Prescription medications, personalized products, and items marked as non-returnable are not eligible for return.
  3. Returns must be initiated within 14 days of receiving your order.

Return Process:

  1. Contact our customer service team at [Customer Service Email/Phone] to initiate the return process.
  2. Provide your order number, the name of the product you wish to return, and the reason for the return.
  3. Our customer service team will guide you through the return process and provide you with a Return Authorization (RA) number.

Packaging and Shipping:

  1. Pack the items securely in the original packaging, along with a copy of the invoice and the RA number provided by our customer service team.
  2. Ship the package to the address provided by our customer service team. Please note that the return shipping costs are the responsibility of the customer.

Refund Process:

  1. Once we receive and inspect the returned items, we will process the refund within [number of days] days.
  2. Refunds will be issued to the original payment method used for the purchase.

Damaged or Defective Items:

  1. If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving the order.
  2. Provide detailed information and, if possible, include photos of the damaged or defective items.
  3. We will arrange for a replacement or refund for the damaged or defective items.

Exchanges: Unfortunately, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.

Cancellations: Cancellations are only possible if the order has not been shipped. Once shipped, the return policy applies.

By shopping with MedEasySave, you agree to adhere to this return policy. We appreciate your understanding and cooperation. If you have any questions or concerns, please contact our customer service team at [Customer Service Email/Phone]. Thank you for choosing MedEasySave for your healthcare needs.